Shipping & Customer Service

 

 

Shipping Information
Orders are processed and shipped between 2-7 business days (Monday-Friday). A large number of our products are handmade and are made fresh to order.  This process requires time.  Orders may be required to be delivered to the nearest post office during extremely warm weather to protect it from melting.

Exceptions apply: During times immediately following our frequent appearances on national television shows, orders may take up to 4 weeks to process and ship.

Orders generally arrive within 2 days of being shipped.  Once shipped,  a tracking number will be emailed to you.

Quality Is Found In The  Details
We pay special attention to every detail of our pretzels. Quality matters to us and we desire to give you our best product every time.  Should you have a problem with your order, please contact info@theppretzel.com.