Contact Us


The Painted Pretzel

info@thepaintedpretzel.com

We’d Love To Hear From You!

If you have a suggestion or would like to express your thoughts, send us an email. We enjoy hearing from our customers and would love to know what you think.


Shipping & Returns


***WARM WEATHER ALERT***
Due to hot summer temperatures, we STRONGLY RECOMMEND shipping via Next Day Air between May 15 and October 1. Although orders Iwill be packed with ice packs, The Painted Pretzel will not assume responsibility for melted product shipped by any other method during this time.

Orders are shipped via ups. We cannot ship to P.O. Boxes.


F.A.Q.


How long will it take to receive my order?

Orders are processed and shipped within 1-3 days. The arrival date depends on the selected method of shipping.

May I cancel my order?

Orders may be canceled within 24 hours of placement UNLESS it has already been shipped. Please email sales@thepaintedpretzel.com to cancel an order.

I have common food allergies. Should I be concerned?

Yes! All of our products are produced alongside common allergens and may contain eggs, wheat, milk, soy, peanuts, almonds, walnuts, pecans, and/or fragments of other tree nuts either by design or through cross contamination.

How should I store my pretzels?

To maintain freshness, store your pretzels in a cool dry place.

What shipping method should I select during the summer?

We strongly recommend shipping Next Day Air between May 15 and October 1. The Painted Pretzel will not assume responsibility for melted product shipped by any other method during this time.

Does The Painted Pretzel sell wholesale?
Yes. Please contact us for more information.

Does The Painted Pretzel take corporate orders?
Yes. Please contact us for more information.


Terms of Service


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